The Tribunal is committed to providing all parties with a fair, impartial, transparent, and timely appeal process, and to delivering high-quality services to Canadians.

To meet its commitments and to continuously improve its services, the Tribunal welcomes feedback from parties, stakeholders, and members of the public.

How to share your feedback

If you have comments, suggestions, or complaints regarding the services you received from the Tribunal, you can tell us what happened, what we did well, or how we could improve our services.

Please complete the Feedback Form (PDF, 1486 KB) and send it to or send by mail to:

Social Security Tribunal of Canada
Attention: The Chairperson
PO Box 9812 Station T
Ottawa, ON K1G 6S3

If you need help completing the Feedback Form, please contact us by telephone between 7:00 a.m. and 7:00 p.m. Eastern Standard Time, from Monday to Friday:

Important information about the feedback

Next steps

Once the Tribunal receives your feedback, it will:

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