Contact the Social Security Tribunal

Note: The Social Security Tribunal does not process Employment Insurance initial applications. You can apply for these benefits through MyAccount on the Service Canada website.

The Social Security Tribunal does not process Canada Emergency Response Benefits (CERB) either. If you want to apply for CERB through the Canada Revenue Agency (CRA), please visit the CRA website.

If you would like more general information about CERB, call the automated help line: 1-833-966-2099

If you would like to speak to a CRA agent about CERB, call 1-800-959-8281

We provide service in English and French.

Note: The fastest way to send us information is by email. To avoid delays, please send us your documents in a format we can open.

Mail or email from the Tribunal

We will send you important information about your appeal, such as hearing date, deadlines and decisions. You should open and answer letters or emails from us as soon as possible.

You must tell us if your contact information changes.

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