Client surveys: we’re listening
At the Social Security Tribunal, we ask appellants about their experience with the appeal process. We do this after their hearing, but before they receive a decision. This way, the result of their appeal doesn’t influence their answers.
The surveys help us understand where we need to improve. We publish the feedback because we believe in being transparent about how the Tribunal works for Canadians.
We publish our survey results quarterly.
Survey results period
- April to June 2021
- January to March 2021
- November to December 2020
- July to September 2020
- June 2020
- December 2019 to February 2020
- Date modified: